Returns & Exchanges Policy

At Atessa Boutique, your satisfaction is our priority. If there is an issue with your order, please reach out so we can figure out what happened.
If there is a problem with your order, we will accept returns and exchanges: 
Contact us within: 7 days of delivery
Ship items back within: 14 days of delivery
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
  • Custom or personalised orders
  • Personal items such as straws, utensils and thermos bottles 
  • Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.